Refund policy

No Return Policy

All sales are final. We do not accept returns, exchanges, or refunds on any items.

We kindly ask that you review your order carefully before completing your purchase. If you have any questions about a product, feel free to contact us at alteainc1@gmail.com prior to placing your order — we're happy to help.

Damages and Issues

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at alteainc1@gmail.com with photos and a description of the issue. We will review your case and do our best to resolve it.